Support

Known Issues

Annual Subscription Compatibility (7/29/26)

The new annual subscription is only supported in StormNotify version 1.6.0. Although earlier versions may show the annual subscription as an option, the older code does not contain the necessary changes to grant access to Plus features for annual subscriptions.

If you are subscribed to Plus annual and are unable to access Plus features, please update to StormNotify version 1.6.0 in the App Store.

Common Questions

Before contacting support, please check the app's Common Questions section to see if there is already a known solution to your problem or answer to your question.

On the app's main screen, tap the Settings icon (gear) and then navigate to Support › Common Questions.

Contact Support

Support can be reached via email at: support@convergentapps.com

Please include the following details in your email:

• App Version
• Device (for example, iPhone 17 Pro)
• iOS Version
• Description of the Problem (describe what happened vs. what you expected to happen)
• Steps to Reproduce the Problem (if reproducible)